Call an LLM right inside your flow A new LLM node lets a flow make a single, well-scoped model call — summarise, classify, extract, or rewrite — and hand the result straight to the next node. AUG 19, 2026 MAJOR Channels Voice: call details, latency insight, and richer transfersabout 2 months ago
Video and audio in the chat widget The chat widget can now play video and audio inline — embed a clip or a voice note right in the conversation instead of linking out. AUG 18, 2026 UPDATED Inbox Inbox: block email senders and edit conversation tagsabout 2 months ago
See cached vs. new tokens in conversation cost The conversation cost view now breaks prompt tokens into cached and non-cached, so you can see how much prompt caching is saving on each conversation. AUG 10, 2026 NEW Channels More ways to reach customers: new social channels2 months ago
Changelog Changelog Small changes, shipped often. Product updates, reliability improvements, and the occasional quality-of-life tweak. Monthly updates with the latest features added, improvements made and bugs squashed. Workflows API, Claude Connector, and conditional sections Aug 12, 2026 Read Goals are live in Loops2 months ago
Content API and Goals Jun 22, 2026 Read Introducing Workflows4 months ago
CLI, Skills and Array support Apr 16, 2026 Read Code blocks in the editor6 months ago